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LOSTBUCKAROO.COM
PO BOX 62
WILTON, CA 95693

Call Us Toll Free
866-579-7969

Email Us




At LostBuckaroo.com we know that Online Shopping is somewhat like catalog shopping, returns and refunds are always a question.???

Exchanges:
If the merchandise you ordered isn't quite what you had in mind you may exchange the merchandise up to 30 days from the original purchase date. Merchandise will be accepted for exchange in new condition only. Please return the merchandise in the original packaging if possible. If you are planning to exchange an item please contact us prior to shipping the item with the following information:
 -Invoice Number
-Purchase Date
-Reason For exchange
-Item you would like to exchange for

Returns/Refunds
General Merchandise will be accepted in return for a refund in new condition only. A 5% re-stocking fee will be deducted from the refund amount. Please return the merchandise in the original packaging if possible. If the merchandise you ordered isn't quite what you had in mind you may return the merchandise for a refund up to 30 days from the original purchase date. If you are planning to return an item please contact us prior to shipping the item with the following information:
 -Invoice Number
-Purchase Date
-Reason For Return

LostBuckaroo.com will not accept returns or refund the following types of orders/items:

  1. Custom orders, such as items purchased by phone, e-mail, or special instruction/ (items that are not found on the LostBuckaroo.com web page)
  2. Custom orders may also be described as items not found on the LostBuckaroo.com web page or catalog as regular inventory
  3. Or items made specifically to your specifications such as:
    - Made to measurement chinks and chaps.
    -
    Hagel Mohair or Mane Hair Mecates (made to your specific color choices).

Send all return or refund requests to:
info@lostbuckaroo.com

or 
Call us at (866) 579-7969


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News
10/6/08 Congratulations to our friend and saddle maker John Willemsma for recently being selected as one of this years newest members of the TCAA (Traditional Cowboy Arts Association). With over 30 years experience in building high quality saddles and gear, it is well deserved. For more information on the TCAA click here
Introducing "The Workbench"
A new video feature where we review products and go over basic "how to's" in relation to gear and products. Check it out now

"Buckaroo Gear - A Way of Life"
See the article written about Carlos & Heather Macias owners of BuckarooGear.com in the January/February issue of Eclectic Horseman

New Product Review Feature. Customers can now share their opinion on any product purchased on the site. Product ratings and comments will be available for everyone to see.

New Customer Login Feature. Click on the "My Account" button on the upper right below the BuckarooGear logo to login or create your account. By a creating an account you will be able to save your address information so you don't re-input it every time you order. Save & Retrieve your shopping cart contents, and view your order history.

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LostBuckaroo.com

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LostBuckaroo Web Design

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